Privacy Policy

Last updated: September 2, 2026

Fortified Inspections (“Fortified Inspections,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit fortifiedinspections.com, contact us, request an evaluation or certificate-renewal assistance, or otherwise use our services.

Information We Collect

Information you provide

We collect information you provide through our website forms, by phone, email, or during the service process. Depending on your request, this may include:

Your name, email address, phone number, and mailing or property address;
Details about your home, roof, repairs, additions, ventilation, openings, or other property conditions;
Your FORTIFIED™ certificate or FEH identification number, if provided;
Information needed to schedule, quote, perform, document, or follow up on an evaluation, inspection, certificate renewal, or related service;
Messages, questions, referral source, and other information you choose to provide; and
Service documentation, including photographs, reports, and materials relevant to your requested evaluation or certification work.

Please do not send payment-card, Social Security, or other highly sensitive information through a general website form unless we specifically request it through a secure process.

Information collected automatically

When you visit our website, we and our service providers may automatically collect technical information, including your IP address, browser and device information, pages viewed, referring website, approximate location derived from IP address, and cookie or similar-technology identifiers.

How We Use Information

We use personal information to:

Respond to inquiries and provide estimates, scheduling, evaluations, inspections, renewal support, and customer service;
Verify or help locate FORTIFIED™ certificate information when you request that assistance;
Maintain service records and communicate about appointments, service updates, certificates, and renewal timing;
Improve our website, services, advertising, and customer experience;
Protect our website and forms from spam, fraud, and security incidents;
Send marketing communications when permitted by law and consistent with your preferences; and
Comply with legal, accounting, insurance, certification, and recordkeeping obligations.

How We Share Information

We may share information with service providers that help us operate our business and deliver services, including:

Website, hosting, and form providers, including WordPress and Gravity Forms;
Spam-prevention and security providers, including Google reCAPTCHA;
Analytics and advertising providers, including Google Analytics and Meta;
Email, CRM, workflow-automation, and communications providers;
Professional advisers, insurers, and government authorities when reasonably necessary; and
FORTIFIED™ program administrators, including IBHS, and relevant grant-program administrators when needed to perform the requested evaluation, certification, documentation, or related service.

Cookies, Analytics, and Advertising

Our website uses cookies and similar technologies. These help operate the site, understand website use, prevent spam, and measure advertising performance.

Google Analytics helps us understand how visitors use our website. Meta Pixel helps us measure the performance of advertising and audiences. Google reCAPTCHA helps protect forms from spam and abuse. These providers may collect information according to their own privacy policies.

You can manage cookies through your browser settings.

Marketing Communications

You may opt out of marketing emails by using the unsubscribe link in the email or contacting us at the address below. We may still send non-marketing communications about an active request, appointment, service, certificate, or transaction.

If you agree to receive text messages from us, you may opt out at any time by replying STOP. Message and data rates may apply.

Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain appropriate business and certification records, support certificate-renewal communications, resolve disputes, and meet legal obligations.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Choices and Requests

Depending on where you live and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information, or to opt out of certain uses of your information.

To make a request or ask a privacy question, contact us at:

Email: info@fortifiedinspections.com
Phone: 855-933-6784

We may need to verify your identity before responding to a request. We will not discriminate against you for exercising applicable privacy rights.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Third-Party Links

Our website may link to third-party websites, including program administrators and social-media platforms. We are not responsible for their privacy practices. Please review their privacy policies before providing information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact Fortified Inspections at info@fortifiedinspections.com or 855-933-6784.